Privacy Policy

RMBI Care Co. is committed to protecting your privacy, and respecting the dignity and rights of the people who use our services, their relatives and staff. Should we ask you to provide certain information by which you can be identified when using this website or making an enquiry via email or telephone, then you can be assured that it will only be used in accordance with this Privacy Policy.

Our Privacy Policy is set out on this page. It should be read in conjunction with the Terms and Conditions of this website.

 

Collecting your information

RMBI Care Co. acquires your personal information when you contact us or register to receive information, apply to a care home, enquire about our services or in any other way supply us with personal data.

We require this information to understand your needs and provide you with a better service.

 

Using your information

RMBI Care Co. will only use the information you supply for the specific purpose stated at the point you submitted it.

RMBI Care Co. would like to use your personal details to send you information about our work which we believe you may be interested in. You have the right at any time to ask us to stop sending you this information and we will respect your wishes.

Please contact us if you would like us to stop sending you information.

If you request information by email, we will give you the option to unsubscribe from this communication in every message we send you.

 

Sharing your information

RMBI Care Co. will not share your personal details with other organisations or companies for the purposes of those organisations’ or companies’ marketing.

It may be necessary for RMBI Care Co. to transfer your information within the Masonic Charitable Foundation (MCF) in order to assist with your enquiry. It may also be necessary to forward your information to administrative parties at the appropriate Province in order to assist with your enquiry. However, this will only be done with your prior consent.

We may on occasion be required by law to pass on your personal details. For example, we would have to pass on information for a Gift Aid audit by Her Majesty’s Revenue and Customs.

 

Protecting your information

RMBI Care Co. uses a number of mechanisms to protect the security and integrity of your personal information. Unfortunately, no data transmission over the internet can be guaranteed to be completely secure. So while we strive to protect such information, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once any personal information comes into our possession, we will take reasonable steps and all other precautions required by law to protect that information from misuse and loss and from unauthorised access, modification or disclosure.

We will not sell, distribute or release your personal information to third parties unless we are require by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the personal information you have provided to us please write to RMBI Care Co., 60 Great Queen Street, London WC2B 5AZ.

 

Changes to your information

RMBI Care Co. wish to ensure that the information that we hold about you is accurate. If you believe that any information we are holding on you is incorrect or incomplete, please email us at enquiries@rmbi.org.uk or write to RMBI Care Co., 60 Great Queen Street, London WC2B 5AZ as soon as possible. We will correct any information found to be incorrect.

 

Protecting financial information

As part of the application process, RMBI Care Co. will ask for personal financial information Personal financial information is treated as confidential and we conduct reviews of the appropriateness of security systems to prevent unauthorised access periodically. We are committed to providing an appropriate level of security to protect personal information and as our organisation evolves, so will our levels of security.

 

Other information collected from our website

RMBI Care Co. accumulate data about your visit to this website. For example, we gather information such as the date and time of your visit to the website and the page you observed.

This information helps us to learn about your personal interest in the work of RMBI Care Co. which may help us to plan content for the website.

We collect data from our website for monitoring and reporting purposes, and to help us supply users with relevant information and services from RMBI Care Co.

For details about our Cookies policy please click here.

 

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

 

Modifications to this privacy policy

RMBI Care Co. reserve the right to modify or replace this Privacy Policy at any time and without prior warning.

The new Privacy Policy will be published on this page of the website. Your continued use of the website constitutes your acceptance of this Privacy Policy.

 

Who to contact

All comments, queries and requests relating to the use of this website are welcomed.

If you would like to contact us please email enquiries@rmbi.org.uk or write to RMBI Care Co., 60 Great Queen Street, London WC2B 5AZ. You can also call 020 7596 2400.

This website is owned and operated by The Royal Masonic Benevolent Institution (RMBI Care Co.). Registered charity number 207360.

 

 

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