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Home | Careers | Learning and Development


Learning and Development

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At RMBI Care Co, our award-winning Learning and Development offering is designed to empower every staff member to deliver exceptional care while building a rewarding and progressive career.

We provide a comprehensive programme of induction, training, coaching and professional development that blends practical skills with compassionate leadership, ensuring our teams feel confident, supported and inspired in their roles. From structured yet tailored induction and accredited qualifications to continuous professional development and leadership pathways, our approach focuses on nurturing talent at every stage. By investing in our people, we create a culture of learning where knowledge, confidence and kindness come together to enhance the lives of our residents.


Our learning and development offering

Mandatory Training

We are very proud of our blended learning approach for our mandatory training and with our team of Training Managers alongside our supportive Learning and Development Team are able to offer something to suit all styles of learning. Our training is tailored per job role so all training you receive is relevant to you.

In our organisation we welcome those new to care by supporting you through the Care Certificate and we also support staff through the All Wales Induction Framework.

Our mandatory training offering includes the following:

  • Dementia Awareness
  • Environmental Awareness
  • Equity, Diversity and Inclusion (EDI)
  • Experiential Learning
  • Fire
  • Basic Life Support
  • Food Hygiene
  • GDPR
  • Health and Safety and COSHH
  • Infection Prevention
  • MCA/DOLS
  • Moving and Handling
  • Person-centred Care
  • Safeguarding
  • Sexual Harassment

You may then also undertake further training depending on your job role.

Clinical Training

We believe it vitally important to invest in our registered nurses and ensure they have up to date competency assessed clinical skills needed to care for our nursing residents. Nurses receive regular training and refresher training to both keep their skills up to date and develop new ones where needed. We also have a clinical skills mannequin for our nurses to practise all different clinical skills. Most of our nurses are also practice supervisors and assessors for student nurses and nursing associates.

Some of the training you will undertake may include:

  • Syringe Driver
  • Venepuncture
  • Wound Care
  • Catheterisation
  • Subcutaneous Fluids
  • Oral Suctioning and Nebulisers
  • Enteral Feeding
  • Verification of Death
  • Bowel Management
  • Diabetes
  • Sepsis, NEWS2
  • Triangle of Care for Dementia
Apprenticeships

At RMBI Care Co. we support apprenticeships and actively encourage eligible staff at all levels to undertake these to enable a more skilled confident workforce for the future. Undertaking  apprenticeships that enhance your knowledge, practical skills and career progression within the care sector we work closely with chosen training partners for qualifications.

Some examples of the qualifications you can undertake:

  • Adult Care Worker – Level 2
  • Lead Adult Care Worker – Level 3
  • Business Administration Level 3
  • Lead Practitioner in Adult Care – Level 4
  • Leader in Adult Care Level 5
  • Hospitality qualifications
  • Facilities Qualifications
  • Team Leader – Level 3
  • Finance and Accounting qualifications
  • Human Resources qualifications

At RMBI Care Co, apprenticeships are a key part of how we invest in our people and we combine high-quality training with real workplace experience, allowing staff to learn while they earn and immediately apply new skills in their roles. Staff are supported throughout their journey with protected learning time and guidance from both internal staff and our external training partners. By making apprenticeships accessible and fully supported, we help our teams grow professionally while continuing to deliver outstanding care for our residents.

Skills Training

We are very proud of the additional training opportunities we provide to ensure  our staff are confident, skilled and competent in their roles.

Some examples of the training you can undertake:

  • Accredited Medication
  • First Aid at Work
  • Autism Awareness
  • Basic Observations
  • De-escalation and breakaway Techniques
  • MIDAS
  • Infection Control Operational and Managerial Lead
  • Makaton
  • Pressure Area Care
  • Health Conditions – various
  • Oral Health
  • Sepsis
  • Communication Skills
  • Menopause Awareness
  • Virtual Dementia Tour
  • BICSc
  • IOSH Managing Safely
  • Cyber Security and Display Screen Equipment
Technical Training

We believe in investing not just in our care staff but also the other departments that enable us to give excellent service delivery in terms of person-centred care across our homes. Our Facilities teams receive regular technical skills training from recognised providers in partnership with ourselves to ensure we are meeting our required needs.

We also have other specialist roles in the organisation which include, Learning & Development, Human Resources, Regional Operations Managers and Catering Managers (in-house) and relevant training is also offered for these roles.

Some examples of the courses you can undertake:

  • IOSH Managing Safely
  • Portable Appliance Testing
  • Safe Isolation
  • Asbestos Duty to Manage
  • Legionella and the Role of the Responsible Person
  • Education and Training Award
  • Food Safety Supervision
  • Dysphagia and MUST
  • HR Support
Leadership and Management Training
Carer Development Programme

The role of a Senior Carer acts as a vital link between front-line care and management, ensuring that comprehensive care and support is always being provided. We have a Carer Development Programme which is a mainly ‘on job’ competency-based programme backed up by learning activities both on-line and in the classroom.

Stage one is aimed at increasing knowledge and leadership skills, focusing on monitoring team and allocation of workloads – under the guidance of a nominated Team Leader/Senior Carer.

Stage two is aimed at increasing ownership of leadership responsibilities and leading the team by example – under guidance of Team Leader.

Stage three is aimed at demonstrating consistent running of a shift and leading the team – Team Leader still on shift.

At the end of the programme successful candidate can then apply for the role of a Senior Carer, and from then move onto our Management Development Pathway in their development to Team Leader Level.

Management Development Pathway Programme

Our Management Development Pathway Programme for our first line managers helps us equip our aspiring managers with the skills & aptitude to enable them to reach their full potential. Exploring through a 6 month programme the following:

  • Self-Awareness, Influencing and Communication Skills
  • Working Together to Drive Performance
  • Presentation and Meetings Skills
  • Time Management and Delegation
  • Managing Difficult Conversations
  • Coaching Skills
  • Interviewing Skills
  • Personal Development Review Meetings
Leadership Development Programme

Our Leadership Development programme is for our senior managers and aspiring leaders and this is designed to give the opportunity to enhance, explore and experience skills to excel in the organisation. Exploring through a six month programme the following:

  • Leadership and Self-Awareness
  • Coaching & Motivating a winning team
  • Effective Time Management
  • Communication to achieve results
  • Maximising Team Performance
We also offer several courses to support our managers further including:
  • Carrying out Performance Development Reviews and 1-1 meetings
  • Having Difficult Conversations
  • Compassionate Leadership
  • Recruitment and Slection
  • Grievance and Disciplinary
  • Preventing and Managing Sexual Harassment in the workplace
  • Menopause for Managers
  • Modern Slavery
  • Unconscious Bias for Managers
  • Professional Boundaries

Gallery

Prince Philip Duke of Edinburgh Court, in Berkshire training
Shannon Court in Surrey first aid training
Prince Edward Duke of Kent Court, in Essex training
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Careers road map

Use our career road map below to find out more about our learning and development scheme.

Select a job role below to find out more

Registered Home Manager

Our Home Managers are the Registered Manager for their individual Home and are supported by a Deputy Home Manager.

The Home Manager is further supported by a Business Relationship Manager, Facilities Manager, Training Manager and in some of our Homes an Operations Manager and a Clinical Nurse Manager.

Operations Coordinator

Responsible for the leadership and management of the Homes Housekeeping and Catering Services, ensuring they meet all regulatory requirements and are managed within the agreed budget.

Business Relationship Manager

Leadership and Management of the Home’s administration and reception service. Responsible for ensuring all enquiries from potential future residents are dealt with appropriately, managing and supporting the recruitment activity for all vacancies across the Home, management of resident finances and accounts, payroll administration and maintaining accurate staff personnel records.

Deputy House Manager

It is the role of the Deputy Home Manager to support the Home Manager with leading and managing the delivery of person centred care services for residents within the Home. In conjunction with the Home Manager they are responsible for ensuring that the Home is fully compliant with all legal and regulatory requirements at all times.

Clinical Nurse Manager 

Responsible for providing the clinical leadership and guidance for the Home ensuring that all clinical practices are in line with NMC and CQC/CIW requirements and reflect best practice and that residents receive appropriate, person centred care.

Training Manager

The Training Manager plans, delivers and monitors all training including tailored Inductions, at their Home and is responsible for maintaining compliance with mandatory training requirements, thus ensuring a high standard of person-centred care for our residents.  The Training Manager also supports staff in developing their skills and qualifications, helping them remain confident and competent in their roles while promoting continuous professional development across the organisation.

Facilities Manager

The Facilities Managers works closely with the Facilities Assistant to ensure our Homes provide a great living environment for our residents and that regulatory checks are undertaken in timely manner and the Home is compliant. The role bring lots of variety including organising all interior redecoration, ensuring the grounds are maintained to a high standard, working with external contractors and the purchase and invoicing of all maintenance related matters.

Care Team Leaders

Provide all levels of Carer with direction, support and leadership to ensure the residents they support are receiving person centred care in line with their individual needs, this would also include administering mediation, updating care plans and reporting concerns to senior staff, and ensuring that care practices meet required standards and regulations . Additionally, they act as a link between care staff and management, helping to coordinate the team and support effective communication within the Home.

Registered General Nurse

To apply for a Registered General Nurse role with RMBI Care Co. you must have a current NMC Pin Number and experience of supervising and managing staff.

The RGN provides nursing care for residents in the nursing space and manages the carers working within their area in the Home, ensuring that they provide residents with appropriate, person centred care in line with the requirements of all regulations, RMBI standards and best practices.

Chef Manager

The Catering team, consisting of a Chef Manager and a team of Kitchen Assistants, are responsible for food preparation and clearing up processes in the kitchen, observing all food hygiene and health and safety regulations and working as part of a team to ensure residents enjoy well cooked, nutritional and beautifully presented food at the agreed times.

Housekeeping Team Leader 

Maintaining a clean Home for our residents is an important task for our Housekeepers. This role involves leading a team to ensure our high standards in relation to infection prevention control are followed at all times. In addition your role will enable you to have regular interactions with our residents and relatives on a daily basis, bringing a bright smile to their day and the knowledge that you are making a difference to their everyday lives.

Senior Carer

A Senior Carer at RMBI Care Co. has additional responsibilities beyond those of a Carer and helps support the team in delivering high-quality care to residents. They assist with ensuring that care plans are followed correctly, and may help to organise daily care tasks. Senior Carers may also administer medication, complete care documentation, and monitor residents’ health and wellbeing, reporting any concerns to nurses or managers. In addition, they provide guidance and support to other carers, helping to maintain safe practices and high standards of care within the home.

Catering Assistant

You will support the Chef Manager with food preparation and clearing up processes in the kitchen, observing all food hygiene and health and safety regulations and working as part of a team to ensure residents enjoy well cooked, nutritional and beautifully presented food at the agreed times.

Housekeeper

Maintaining a clean Home for our residents is an important task for our Housekeepers. This role is vital in ensuring that our high standards in relation to infection prevention control are followed at all times. In addition your role will enable you to have regular interactions with our residents and relatives on a daily basis, bringing a bright smile to their day and the knowledge that you are making a difference to their everyday lives.

Administration Assistant / Receptionist

The Business Relationship Manager supported by their Administration and Reception team perform a key and busy function within our Homes. This team supports with the enquiries and admission process for new residents, helps existing residents to manage their finances and supports the invoicing function of the Home itself, along with leading on recruitment and new starter on-boarding activities.

 

In addition to this the team manages the reception cover and is the first point of contact for all visitors to our Homes.

Care Support Worker

A Carer at RMBI Care Co. plays a vital role in ensuring our resident’s needs have been met and is responsible for providing personal care using a person-centred approach, and support to residents to help them live comfortably, safely, and with dignity. Their role includes assisting residents with daily activities such as washing, dressing, eating, and mobility, while also promoting independence wherever possible. Carers observe and report any changes in residents’ health or wellbeing, follow individual care plans, and work closely with other staff to ensure high standards of care are maintained. They also provide emotional support and companionship, helping to create a positive and supportive environment for residents. Your role also includes ensuring that our residents can continue to live the lives they love and are encouraged to maintain the activities they have always enjoyed.

Activities Coordinator

We strongly believe that a social life shouldn’t stop once you enter old age.

Our Activities Coordinators  make sure it doesn’t for our residents by organising a varied programme of social, cultural, religious and recreational activities tailored to meet individual needs and promoting independence, making each day of residents’ lives as fulfilling as possible.

Facilities Assistant

As a Facilities Assistant, you will support the Facilities Manager to ensure our Homes provide a great living environment for our residents and that regulatory checks are undertaken in timely manner and the Home is compliant. The role bring lots of variety including organising all interior redecoration, ensuring the grounds are maintained to a high standard, working with external contractors and the purchase and invoicing of all maintenance related matters.

Apprentice

Entry level role enabling an individual to participate in on the job training whilst also working towards a recognised qualification.

Download Careers Map

Learning and Development Stories


Representatives from RMBI Care Co., Emma Pryke, Recruitment Manager, Louise Bateman, Group Human Resources Director and Jenny Goodchild, Deputy HR Director proudly receive their Highly Commended Award for the ‘Three R’s at the Great British Care Awards

5 March 2026, Post

All homes

RMBI Care Co. highly commended for recruitment, retention and recognition at the Great British Care Awards

Read more

Three staff members with the host at the Great British Care Awards.

24 November 2025, Post

RMBI Care Co. wins ‘Three R’s’ Award at the London region Great British Care Awards

Read more

A group of care home staff members holding up their diplomas in an office.

21 November 2025, Post

All homes

RMBI Care Co. empowers future leaders through leadership development training

Read more


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Tel: 020 7596 2400
Fax: 020 7596 2427
Email: enquiries@rmbi.care

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Company No: 1293566

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