Chanelle Payne, Care Assistant at James Terry Court in South Croydon

Chanelle has worked for RMBI Care Co. for 15 years.

Can you describe a typical day at work for you?

No two days are the same. I support residents with their individual care needs. I participate in activities, whether it is handmade word searches, puzzle games, singing, dancing, serving meals and document progression.

What do you enjoy most about your role?

The most enjoyable parts are when I hear stories or facts from residents, which I find fascinating.

What sort of training have you had with RMBI Care Co. to help you carry out your role?

There are many courses available including Health and Social Care, Medication, Food Safety, Palliative Care, Moving and Handling.

What would you say to someone who might be considering a career within care?

You should have a caring nature, be willing to learn, prepared to adapt to changes and treat others how you would like to be treated.