Our Home Management Team is responsible for leading and managing the Home in line with regulatory requirements, our policies and expectations, in line with best practice, ensuring that our residents remain at the heart of everything we do.

Our Home Managers are the Registered Manager for their individual Home and are supported by a Deputy Home Manager. Some of our larger Homes also have an Assistant Home Manager, and our nursing services have a Clinical Nurse Manager and Dementia Leads oversee our dementia service.

The Home Manager is also supported by a Business Relationship Manager, Facilities Manager, Training and in some of our larger Homes, an Operations Manager.

We have two levels of Care Assistants, whether you are new to care or are looking to develop your existing experience, along with Care Team Leader roles, for those looking for a more senior position.

Our Care Assistants and Care Team Leaders play a vital role in our Homes. They ensure our residents’ needs have been met and that each person receives person-centred care, to enable them to have a perfect day.

You will assist our residents, whilst respecting their dignity and promoting their independence, with a wide range of daily responsibilities. This includes bathing, dressing, support with eating and taking medication to activities like singing, gardening, day trips and celebrating special events. Your role is to ensure that our residents continue to live the lives they love and are encouraged to maintain the activities they have always enjoyed.

To apply for a Registered General Nurse role (RGN), you must have a current NMC Pin Number and previous experience of supervising and managing staff.

The RGN provides nursing care for residents in the nursing areas of our Homes. They also manage carers working within the nursing areas, ensuring they provide residents with appropriate, person-centred care in line with the requirements of all regulations, our standards and best practices.

Maintaining high cleaning standards for our residents, staff and visitors is an important responsibility for our Housekeepers and Housekeeping Team Leaders. Both roles are vital to ensure infection prevention and control at all times and in all areas of the Home.

In this role, you will also have frequent contact with our residents and relatives on a daily basis, bringing a bright smile to their day and the knowledge that you are making a difference to their everyday lives.

We strongly believe that an active social life shouldn’t stop just as you get older.

Our Activities Coordinators are here to support our residents by organising a varied programme of social, cultural, religious and recreational activities. Activities are tailored to meet our residents’ individual needs and promote independence to make each day of our residents’ lives as fulfilling as possible.

Our Catering Teams consist of a Chef Manager and a team of Kitchen Assistants, who are responsible for food preparation. They observe all food hygiene, health and safety regulations and work as part of a team to ensure our residents enjoy well cooked, nutritional and beautifully presented food throughout the day.

We work in partnership with the Elior Group who manage the kitchens in the majority of our Homes. The exception to this is our Homes in Exeter, Leicester and York where we have internally managed catering teams.

We have Facilities Managers and Facilities Assistants who ensure our Homes provide a great living environment for our residents and that regulatory checks are undertaken in a timely manner and the Home is compliant in all health and safety aspects.

These roles bring lots of variety including maintaining all interior decoration, ensuring the grounds are maintained to a high standard, working with external contractors and the purchase and invoicing of all maintenance related matters.

The Business Relationship Manager, supported by their Administration and Reception Team, perform a key and busy function within our Homes. This team supports the enquiries and admission process for new residents, helps existing residents to manage their finances and supports the invoicing function of the Home itself, along with leading on recruitment and new starter induction activities.

In addition, the team manages the reception and is the first point of contact for all visitors coming into our Homes.

Our award winning Learning and Development programmes are supported by Training Managers each of our Homes. The Training Manager plans, delivers and evaluates the training delivered at their Home and is responsible for maintaining compliance with mandatory training requirements. They also work with the national Learning & Development Team to support their professional development and to provide input on organisational wide projects.

Our Head Office is based in central London and contains a number of support departments that provide professional expertise and operational support to our Care Homes across England and Wales. There are roles at different levels across each of these teams from entry level to Director.

Our support centre comprises of:

• Care Operations including Regional Managers, Quality and Governance and specialist leads in Nursing and Dementia
• Care Systems and HR Systems
• Development
• Executive Assistant / Administration
• Finance
• Health and Safety
• Human Resources
• Learning and Development
• Marketing
• Procurement
• Property