I started as a Care Assistant with little to no experience, and currently I’m one of the Team Leaders at Queen Elizabeth Court.
Generally speaking there are no typical days, nor there is a set routine as each day is different for every one of us.
There are policies and procedures that guide us through any unexpected events that might occur. We are also guided by each individual’s care needs and wishes, and we strive to provide the best care possible.
As one resident recently said to me that she feels better when we give her more than food, a hot drink, and that makes all the difference in her day.
That is a personal aim of mine, and as a Team Leader, I feel it is my responsibility to infuse that goal in every one of my colleagues no matter their designated department and responsibilities are.