Caring is our way of life

At RMBI Care Co. we support older people to live well in later life. We provide residential care, nursing care and residential dementia support in 16 care homes in England and Wales and we have one care home which supports adults with learning disabilities. Our staff live by our values, which are Kind, Supportive and Trusted.

We believe that each person should be able to live and work without fear or prejudice because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex (Gender) and sexual orientation.

We strive to provide an inclusive environment for our residents, staff and anyone that comes into contact with RMBI Care Co. We aim to create a safe space where people share our values and can live authentically and we will be supportive of residents wishing to form and maintain relationships.

How will we do this?

To deliver our commitment to our EDI Principles, we have a dedicated Equity, Diversity and Inclusion Steering Group. The Group monitors our performance across the organisation to ensure that our values continue to form part of our DNA from our Trustees, to the Senior Leadership Team, Management Team, head office and care home staff, and our residents. The Group is responsible for ensuring our EDI Strategy is implemented; this will form a three-year plan and include interim goals and regular monitoring to ensure we achieve our aims.

Our Principles

We are actively working to ensure our care homes and wider organisation are fair places for all. We have a programme of Equity, Diversity and Inclusion training for our staff and Trustees to gain a greater understanding about the importance of EDI. We also publish an annual EDI calendar that enables us to hold events and provide information about religious and cultural events as well as key awareness days.

We will also conduct regular surveys and bi-annual analysis of our residents and staff data to monitor our performance. We will work harder to obtain feedback from people who come into contact with us and to better understand people’s experiences of living and working with us. We will focus on:

1. Our Homes’ communities – We value our common attributes and celebrate our individual differences which makes each person unique. We will benefit from the diversity of the lived experiences of our residents and staff and create a safe space for people to collaborate and share their thoughts and ideas freely.
2. A collective voice – Our Trustees and Senior Leadership Team will champion EDI and lead our workforce by example. Together, we will work towards our vision and be prepared to challenge or be challenged in relation to ideas or behaviours that do not align with this.
3. Learning environment – We will question, learn and adapt to more inclusive ways of working and caring for others. We’ll continue to work alongside best practice organisations and keep ourselves accountable through internal and external audits. We will track our progress, monitor our data and ensure our staff receive the right training so that each person living and working in our care homes feels valued, supported, included and respected.

Our Vision

We aim to achieve a more equitable, diverse, and inclusive workforce by ensuring EDI is embedded in all that we do, in our culture and our organisation. We will promote awareness and provide learning opportunities to create a safe and inclusive environment for all.

We will take action to address and remove discrimination. We expect all our partners and suppliers we work with to commit to the same values of treating their workforce with dignity and respect and as with our charity, comply with the Equality Act 2010.While the Act outlines our responsibilities, we will continually strive to achieve a high level of EDI, as we see this as our moral responsibility first.

Mark LLoyd, Managing Director

RMBI Care Co.

Revised version 2024.

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Read our Our Equity Diversity & Inclusion (EDI) Statement in Welsh here. 

• We created an EDI statement to share our goals with residents, staff and anyone that comes into our Homes. It is now displayed on our website and in each of our care homes.

• We are focused on better capturing our residents’ data to ensure we can meet, support and celebrate their cultural identities. Our Quality and Governance Team is in the process of creating an additional form for residents to complete if they wish, to enable the teams to support their care planning and equity of care delivery.

• We invite all new employees to complete their personal information and we regularly ask all to review their data. This is to ensure we have up-to-date information and, whilst respecting this is not compulsory, it does enable us to ensure we are demonstrating diversity and inclusivity across our staff teams. During the year, we have compared our location data against the last UK census data and can see that the diversity within our Homes aligns well with this.

• A set of EDI standards has been developed for us to work towards, focusing on Leadership, Workforce and Service Delivery/User Experience.

• The first EDI Care Home Award was presented during our 2023 annual conference to recognise staff efforts to promote our EDI goals.

• A successful recruitment drive has increased the charity’s Committee Members. This provides a more diverse pool of individuals who may become Trustees.

• We produced visual posters to support our EDI statement and help foster an inclusive community.

• We celebrated various cultural events at head office and in our Homes to learn, grow and develop together. This has also been evidenced in a number of news stories shared throughout the year across our communications channels and in media titles.