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Home | Our Care Homes | Why positive care home language matters

Why positive care home language matters

When you hear the word “care home”, what springs to mind? Are your thoughts positive or negative? Care homes are often described as secluded places where older people “end up” or are “put in”.

We believe every person is an individual and deserves to be treated with respect. We each have our own life story, things we like and dislike. Unfortunately, residents living in care homes are not always spoken about with dignity.

They are sometimes referred to as “elderly”, “frail”, or even “senile” or “bedridden” when they live with a condition.

A female resident and a female staff member enjoy an outdoor afternoon stroll. They're both smiling. The resident wears a colourful dress, and the staff member wears a uniform.

These common misconceptions help to spread myths and stem from a lack of awareness. But, more importantly, they can have a negative impact on the residents and their families.

In reality, residents living at well-equiped care homes enjoy compassionate, high-quality care, and the language we use to describe them should be accurate, respectful and free from stigma.

Here are some simple guidelines to ensure you are not spreading any misconceptions about residents’ lives in a care home. Feel free to share this with friends, family and professionals to help promote a positive and accurate image, which supports and celebrates older people.

Words to avoid

Replace with

Elderly Older people
Frail Needs support with
Disease

Illness

Condition
Old people’s home · Care home

· Home

Facility
Unit · House

· Area

Wing
Being put in a care home · Moving into a care home

· Choosing a care home

· In need of support

Allowing visits · Welcoming family and friends

· Supporting relationships

· Maintaining ties with families, friends the local community

Patient · Resident

· Person

· Individual

Suffering Living with
Confined Living in bed
Bed-bound
Bedridden
Losing independence      Receiving support for independent living
No longer able to contribute · Active members of their community

· Active members of a care community

· Needs support to maintain independence

In conclusion, words shape the way we think and the way we make others feel. By choosing positive, respectful language, we can help create a culture that values and uplifts older people.

Next time you talk about care homes, challenge the stereotypes and use words that celebrate dignity, individuality, and community. Share these simple changes with friends, family, and colleagues, and together, let’s reshape the conversation about care homes for the better!

In a wheelchair, an older lady looks outside the window. Next to her, with a knee on the floor, is a staff member wearing her uniform. The lady is white and the staff member is Asian.

Want to learn more about the importance of positive language in our everyday life? Check out this resource on dementia:

  • Positive language by Alzheimers’ Society

[Summary: Care homes are often misunderstood, with outdated terms reinforcing negative stereotypes. In reality, they are vibrant communities where older people can receive compassionate, high-quality care.

The words we use matter; they shape perceptions and can either uplift or stigmatise residents. Instead of terms like “frail” or “bedridden”, we can say “needs support” or “living in bed.” Instead of “being put in a care home”, we can say “moving into a care home.”

By choosing respectful, empowering language, we help promote dignity and challenge misconceptions. Let’s start using words that celebrate individuality and community. Together, we can change the conversation about care homes for the better!]


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